Inside Sales - Toronto, ON

Job Description:

Perform all aspects of the sales process and input/update all relevant activities utilizing CRM daily (required).
Schedule customer appointments for sale reps with key decision-makers to overcome barriers and identify growth opportunities in the international global market.
Use and manage state of the art customer relations management software (CRM) to develop strategic plans for customer growth and development.
Responsible for the growth of air, ocean, and ground freight forwarding sales by assisting with lead generation.
Prepare weekly sales quotations
Effectively communicate with the International Operations Team to ensure that customer needs are met or exceeded in a timely fashion
Use appropriate resources to nurture relationships and deliver business results
Provide internal communication and support to ensure the successful delivery of results and add all information to the SOP for each customer.

Requirements:

Strong knowledge of global geography I required
Strong communication skills both written and verbal along with a winning attitude are a must have
Photoshop, Excel, PowerPoint and Word expertise will be a tremendous asset
Excellent knowledge of logistics including Air Import/Export and Ocean Import/Export
Experience with logistics processes, systems and solutions.
CargoWise knowledge considered an asset
Knowledgeable about FCL, LCL and Air.
Requires a minimum of 2+ years sales or sales coordination in air, ocean and ground freight forwarding.
Experience with logistics processes, systems and solutions.
Effective presentation and customer relations skills.
Desire and ability to provide excellent customer service required. Position will interact with customers by phone and email frequently.
Professional demeanor, including excellent written & verbal communication skills.

Availability

Wage – dependent on experience

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